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FAQ's

  1. What information do I need to provide while booking?

          You are required to provide the following information in full:
    • Name
    • Mobile Number
    • Email Id
    • Id Card
  2. Can I book the whole bus/coach with you?

          Yes! We generally offer buses or coaches for bookings. Please contact our Head Office.

  3. Do I need to register to book online (eticket)?

          Yes. Customers need to register.

  4. Amount debited but ticket is not confirmed (failed transaction), what should I do?

          Please send e-mail to bussupport@hermes-it.in mentioning e-ticket reference number or userid registered
    with Vaigai Travels and date of transaction.

  5. Is it mandatory to carry ID proof for e-ticket?

          Yes, It is a must to carry photo ID proof and produce it at the time of boarding.

  6. I have booked e-ticket in my name can someone else travel in the ticket?

           No, It is not allowed.

  7. What is the age criteria for child fare?

           Children up to age of 3 years (<= 3 years) are allowed to travel free. Children above 3 years
           (>3 years) Adult fare will be charged.

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